CCRI Posting: Counselor/Advisor, Advising & Counselor Center

Develop and maintain a comprehensive knowledge of academic requirements, policies and procedures for use in serving the student population.

To work with specifically assigned cohorts and caseloads of students as required.

General understanding of the Satisfactory Academic Progress (SAP) policies and procedures in order to effectively assist students who are in violation of federal SAPguidelines:
• Maintain a general understanding of the Satisfactory Academic Progress (SAP) policies and procedures in order to effectively assist students who are in violation of federal SAP guidelines.
• Assist students in identifying semesters that triggered ineligibility and provide information to students about the Financial Aid Appeals processes and procedures; collect and forward the financial aid appeal package from student and forward to a Student Development Counselor for review, counseling, and recommendation.
• Provide post-appeal services to students including additional academic advising and/or schedule adjustment based on denial or credit limitations imposed by conditional approval.
• Participate in initial and ongoing financial aid training to stay abreast of federal financial aid regulations; participate in initial and ongoing training to interpret the Enrollment Services portal page.
• Effectively utilize de-escalation techniques as required.

Maintain professional and effective relationships with students, faculty, administration and staff in order to assist students with the various aspects of registration, curriculum requirements, testing, challenge exams, career development and transfer.

Provide a range of high quality services to individual and small groups of students to assist them in gaining the necessary information, in developing personal skills and competencies, and in selecting the most appropriate course of action to attain their educational goals.

Support student information system (Banner) to obtain and track retention data.

Maintain confidential student records.

Prepare various reports as directed.

Demonstrate a commitment to the philosophy and mission of a comprehensive community college.

Work collaboratively in a diverse, inclusive and student-centered environment, and with students of various learning styles, cultures, identities, and life-experiences.

Other related duties as assigned.

At least three years of experience in an educational setting working with students.

Knowledge of Satisfactory Academic Progress (SAP) federal financial aid requirements.

Thorough knowledge/ experience of testing procedures and interpretation of assessment results required.

Applicant must have a working knowledge of the principles, practices and techniques of academic advising as applied to student educational and developmental needs.

Applicant must also possess knowledge of individual learning styles as well as the social and economic factors that contribute to student success.

Excellent interpersonal and communications skills are essential.

Must have access to and use of own transportation.

To apply for this position, complete CCRI’s online application, and attach a cover letter and resume by the closing date. You do not need to complete the ‘Education History’ or ‘Employment History’ sections within the application if you are attaching a resume that includes the same information. Please include name and contact information for three references within the application. Finalists will be required to provide official college transcripts.

If you need assistance with the online application process, please contact Human Resources at 401-825-2311. TTY: 401-825-2313.