CCRI Posting: Counselor/Advisor, Advising & Counselor Center


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Posting Details

Position Information
Position Title Counselor/Advisor
Department Advising & Counseling Office
Position Category Staff – NonClassified
Job Summary To provide a broad range of developmental and educational support services to students including, but not limited to, advising, testing and assessment, new student orientation, program/curriculum development, career exploration and transfer. To assist with scheduling, training and supervision of part-time advising & counseling staff.
Duties and Responsibilities Assist in identifying the needs of students; develop implement and deliver developmental and educational services and activities designed to meet those needs,

Develop and maintain a comprehensive knowledge of academic requirements, policies and procedures for use in serving the student population.

To work with specifically assigned cohorts and caseloads of students as required.

General understanding of the Satisfactory Academic Progress (SAP) policies and procedures in order to effectively assist students who are in violation of federal SAPguidelines:
• Maintain a general understanding of the Satisfactory Academic Progress (SAP) policies and procedures in order to effectively assist students who are in violation of federal SAP guidelines.
• Assist students in identifying semesters that triggered ineligibility and provide information to students about the Financial Aid Appeals processes and procedures; collect and forward the financial aid appeal package from student and forward to a Student Development Counselor for review, counseling, and recommendation.
• Provide post-appeal services to students including additional academic advising and/or schedule adjustment based on denial or credit limitations imposed by conditional approval.
• Participate in initial and ongoing financial aid training to stay abreast of federal financial aid regulations; participate in initial and ongoing training to interpret the Enrollment Services portal page.
• Effectively utilize de-escalation techniques as required.

Maintain professional and effective relationships with students, faculty, administration and staff in order to assist students with the various aspects of registration, curriculum requirements, testing, challenge exams, career development and transfer.

Provide a range of high quality services to individual and small groups of students to assist them in gaining the necessary information, in developing personal skills and competencies, and in selecting the most appropriate course of action to attain their educational goals.

Support student information system (Banner) to obtain and track retention data.

Maintain confidential student records.

Prepare various reports as directed.

Demonstrate a commitment to the philosophy and mission of a comprehensive community college.

Work collaboratively in a diverse, inclusive and student-centered environment, and with students of various learning styles, cultures, identities, and life-experiences.

Other related duties as assigned.

Minimum Qualifications Bachelor’s Degree required.

At least three years of experience in an educational setting working with students.

Knowledge of Satisfactory Academic Progress (SAP) federal financial aid requirements.

Thorough knowledge/ experience of testing procedures and interpretation of assessment results required.

Applicant must have a working knowledge of the principles, practices and techniques of academic advising as applied to student educational and developmental needs.

Applicant must also possess knowledge of individual learning styles as well as the social and economic factors that contribute to student success.

Excellent interpersonal and communications skills are essential.

Preferred Qualifications Master’s Degree in Counseling, Psychology or Student Personnel preferred.
Reports To Director of Advising & Counseling
Campus Location All Campuses
Work Schedule Calendar
Shift, Days, and Additional Work Schedule Information Non-Standard; 35 hours per week. Day, evening, and weekend coverage may be required.
Full-time/Part-time Full-Time
Permanent/Limited Position Permanent
Benefits Yes
Name of Bargaining Unit Union CCRIPSA
Pay Grade PSA 9
Salary Range Range begins at $38,544
Additional Salary Information Hiring salary commensurate with education and experience.
Civil Service List position No
Licenses, Tools and Equipment Personal computers, printers, word processing, database management (Banner), and spreadsheet software.

Must have access to and use of own transportation.

Environmental Conditions This position is not substantially exposed to adverse environmental conditions.
Desired Start Date asap
Position End Date (if temporary or grant)
Posting Detail Information
Number of Vacancies 1
Application Open Date 04/23/2018
Application Close Date (includes the grace period) 05/11/2018
Open Until Filled No
Comments CCRI Mission:
The Community College of Rhode Island is the state’s only public comprehensive associate degree-granting institution. We provide affordable open access to higher education at locations throughout the state. Our primary mission is to offer recent high school graduates and returning adults the opportunity to acquire the knowledge and skills necessary for intellectual, professional and personal growth through an array of academic, career and lifelong learning programs. We meet the wide-ranging educational needs of our diverse student population, building on our rich tradition of excellence in teaching and our dedication to all students with the ability and motivation to succeed. We set high academic standards necessary for transfer and career success, champion diversity, respond to community needs, and contribute to our state’s economic development and the region’s workforce.
Special Instructions to Applicants The closing date to apply for this position is 5/11/18. This date includes a five-day grace period. Application materials will not be accepted after 11:59pm EST on 5/11/18.

To apply for this position, complete CCRI’s online application, and attach a cover letter and resume by the closing date. You do not need to complete the ‘Education History’ or ‘Employment History’ sections within the application if you are attaching a resume that includes the same information. Please include name and contact information for three references within the application. Finalists will be required to provide official college transcripts.

If you need assistance with the online application process, please contact Human Resources at 401-825-2311. TTY: 401-825-2313.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a bachelor’s degree or higher?
    • Yes
    • No
  2. * Do you have a Master’s Degree in Counseling, Psychology or Student Personnel?
    • Yes
    • No
  3. * Do you have knowledge of Satisfactory Academic Progress (SAP) federal financial aid requirements?
    • Yes
    • No
  4. * Do you have thorough knowledge/experience of testing procedures and interpretation of assessment results?
    • Yes
    • No
  5. * To improve CCRI’s advertising strategy, please let us know where you FIRST learned of this job opportunity? Please be specific when using web site or publication names (example: LinkedIn, HigherEdjobs, Chronicle, personal referral, etc.). Thank you.(Open Ended Question)

Applicant Documents

Required Documents

  1. Cover Letter/Letter of Application
  2. Resume

Optional Documents

  1. Other Document

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