Enrollment Services Representative

SUPERVISION RECEIVED: Works under general supervision of a superior, with some latitude for the exercise of independent judgement; work is monitored, and reviewed in process and upon completion for accuracy and adherence to desired objectives.

SUPERVISION EXERCISED: As required, may supervise the work of a small group of Enrollment Services support staff.

-To collect payments, including checks for confirmation deposits, housing deposits and outside loans and scholarships.

-To record Enrollment Services transactions in books of original entry and to post to ledger accounts from receipt, disbursement, expense, and appropriation records according to established account classifications.

-To reconcile Enrollment Services’ records with those of the University’s General Accounting Office and/or Grant and Research Accounting Office in order to assure complete agreement of records of disbursements, receipts, outstanding orders, and balances.

-To process transcript requests, payroll authorization forms, promissory notes, and verifications of enrollment.

-To review financial aid applications for completeness, requesting missing information when necessary.

-To respond to verbal, in-person and written requests, and troubleshoot and resolve problems directly related to Enrollment Services.

-To disseminate information concerning fee schedules, payment plans, fee waivers, sanctions and refunds, and to assist in the dissemination of Enrollment Services printed materials and correspondence.

-To perform complex word processing, database spread sheet functions.

EDUCATION: Such as may have been gained through; graduation from a senior high school, including or supplemented by completion of courses in commercial math; and

EXPERIENCE: Such as may have been gained through; employment involving enrollment service practices, including the procedures and practices used in handling and accounting for the receipt and disbursement of monies; customer service; and use of word processing database and spreadsheet software.

Or, any combination of education and experience that shall be substantially equivalent to the above education and experience.

*Note: 40 net WPM – 5 minutes

The closing date to apply for this position is 01/24/2019. This date includes a three-day grace period. Application materials will not be accepted after 11:59pm EST on 01/24/2019.

To apply for this position, complete CCRI’s online application by the closing date.

If you need assistance with the online application process, please contact Human Resources at 401-825-2311. TTY: 401-825-2313.