CCRI Job Posting: Information Services Technician I
Information Services Technician I
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Posting Details
Position Title | Information Services Technician I |
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Department | Nursing Department |
Position Category | Staff – Classified |
Job Summary | GENERAL STATEMENT OF DUTIES: To perform technical work providing information, publication, resource, reference and other statewide, centralized information/library/communications services; to access and process data through electronic networks and the Internet using word processing, the World Wide Web (WWW) and various software programs; and to do related work as required.
SUPERVISION RECEIVED: Works under the general supervision of a supervisor with latitude for the exercise of independent judgement; work is reviewed in process and upon completion for conformance to established policies, procedures and regulations. SUPERVISION EXERCISED: Usually none. |
Duties and Responsibilities | -To perform a variety of technical work providing information, publication, resource, reference and other statewide centralized information/library/communications services.
-To access and process data through electronic networks and the Internet using word processing, the WWW and various software programs. -To assist in answering requests and providing information on a wide variety of services and programs. -To answer the telephone and in-person requests for general information from other state agencies and the general public. -To make routine contacts with the public, state officials, employees, etc. -To disseminate printed materials and correspondence. -To compile and maintain statistics and other data. -To provide information and assistance to state agencies,community organizations, the public and others. -To receive and process requests for reformatting of state documents into alternative formats. -To perform simple, routine repairs to equipment. -To maintain an inventory of supplies. -To do related work as required. |
Minimum Qualifications | KNOWLEDGES, SKILLS AND CAPACITIES: A working knowledge of state government, services and programs; a working knowledge of general office practices; the ability to perform duties in the areas of preparation and maintenance of materials, publication, data processing equipment, distribution and resource; the ability to access and process data through statewide networks using word processing, the WWW and various software programs; the ability to perform keyboard functions with reasonable speed and accuracy; the ability to compile reports; the ability to establish and maintain effective working relationships with supervisors, staff and the public; the ability to perform simple routine repairs to equipment; and related capacities and abilities.
Education: Such as may have been gained through: graduation from a senior high school; and Experience: Such as may have been gained through: employment in a position providing information to the public or employment in a clerical position involving the use of computer equipment and software. Or, any combination of education and experience that shall be substantially equivalent to the above education and experience. |
Preferred Qualifications | |
Reports To | Nursing Dept Chair – Level 2 |
Campus Location | All Campuses – Initially the Warwick Campus |
Work Schedule | Calendar |
Shift, Days, and Additional Work Schedule Information | Primarily Monday – Friday, 8:00 a.m. – 4:00 p.m.; Hours and campus may vary based on departmental needs. |
Full-time/Part-time | Full-Time |
Permanent/Limited Position | Permanent |
Benefits | Yes |
Name of Bargaining Unit Union | ESPA |
Pay Grade | 316 A |
Salary Range | $38,015 – $41,432 |
Additional Salary Information | |
Civil Service List position | No |
Licenses, Tools and Equipment | |
Environmental Conditions | This position is not substantially exposed to adverse environmental conditions. |
Desired Start Date | ASAP |
Position End Date (if temporary or grant) |
Number of Vacancies | 1 |
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Application Open Date | 12/18/2018 |
Application Close Date (includes the grace period) | 12/27/2018 |
Open Until Filled | No |
Comments | SUBJECT TO CIVIL SERVICE EXAMINATION and LIMITED PERIOD APPOINTMENT, DUE TO LEAVE TO PROTECT STATUS |
Special Instructions to Applicants | The closing date to apply for this position is 12/27/2018. This date includes a three-day grace period. Application materials will not be accepted after 11:59pm EST on 12/27/2018.
To apply for this position, complete CCRI’s online application by the closing date. If you need assistance with the online application process, please contact Human Resources at 401-825-2311. TTY: 401-825-2313. |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * To improve CCRI’s advertising strategy, please let us know where you FIRST learned of this job opportunity? Please be specific when using web site or publication names (example: LinkedIn, HigherEdjobs, Chronicle, personal referral, etc.). Thank you.(Open Ended Question)
Applicant Documents
- Resume
- Cover Letter/Letter of Application
- Other Document