CCRI Job Posting: Information Services Technician I

Information Services Technician I

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

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Posting Details

Position Information
Position Title Information Services Technician I
Department Nursing Department
Position Category Staff – Classified
Job Summary GENERAL STATEMENT OF DUTIES: To perform technical work providing information, publication, resource, reference and other statewide, centralized information/library/communications services; to access and process data through electronic networks and the Internet using word processing, the World Wide Web (WWW) and various software programs; and to do related work as required.

SUPERVISION RECEIVED: Works under the general supervision of a supervisor with latitude for the exercise of independent judgement; work is reviewed in process and upon completion for conformance to established policies, procedures and regulations.


Duties and Responsibilities -To perform a variety of technical work providing information, publication, resource, reference and other statewide centralized information/library/communications services.

-To access and process data through electronic networks and the Internet using word processing, the WWW and various software programs.

-To assist in answering requests and providing information on a wide variety of services and programs.

-To answer the telephone and in-person requests for general information from other state agencies and the general public.

-To make routine contacts with the public, state officials, employees, etc.

-To disseminate printed materials and correspondence.

-To compile and maintain statistics and other data.

-To provide information and assistance to state agencies,community organizations, the public and others.

-To receive and process requests for reformatting of state documents into alternative formats.

-To perform simple, routine repairs to equipment.

-To maintain an inventory of supplies.

-To do related work as required.

Minimum Qualifications KNOWLEDGESSKILLS AND CAPACITIES: A working knowledge of state government, services and programs; a working knowledge of general office practices; the ability to perform duties in the areas of preparation and maintenance of materials, publication, data processing equipment, distribution and resource; the ability to access and process data through statewide networks using word processing, the WWW and various software programs; the ability to perform keyboard functions with reasonable speed and accuracy; the ability to compile reports; the ability to establish and maintain effective working relationships with supervisors, staff and the public; the ability to perform simple routine repairs to equipment; and related capacities and abilities.

Education: Such as may have been gained through: graduation from a senior high school; and

Experience: Such as may have been gained through: employment in a position providing information to the public or employment in a clerical position involving the use of computer equipment and software.

Or, any combination of education and experience that shall be substantially equivalent to the above education and experience.

Preferred Qualifications
Reports To Nursing Dept Chair – Level 2
Campus Location All Campuses – Initially the Warwick Campus
Work Schedule Calendar
Shift, Days, and Additional Work Schedule Information Primarily Monday – Friday, 8:00 a.m. – 4:00 p.m.; Hours and campus may vary based on departmental needs.
Full-time/Part-time Full-Time
Permanent/Limited Position Permanent
Benefits Yes
Name of Bargaining Unit Union ESPA
Pay Grade 316 A
Salary Range $38,015 – $41,432
Additional Salary Information
Civil Service List position No
Licenses, Tools and Equipment
Environmental Conditions This position is not substantially exposed to adverse environmental conditions.
Desired Start Date ASAP
Position End Date (if temporary or grant)
Posting Detail Information
Number of Vacancies 1
Application Open Date 12/18/2018
Application Close Date (includes the grace period) 12/27/2018
Open Until Filled No
Special Instructions to Applicants The closing date to apply for this position is 12/27/2018. This date includes a three-day grace period. Application materials will not be accepted after 11:59pm EST on 12/27/2018.

To apply for this position, complete CCRI’s online application by the closing date.

If you need assistance with the online application process, please contact Human Resources at 401-825-2311. TTY: 401-825-2313.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * To improve CCRI’s advertising strategy, please let us know where you FIRST learned of this job opportunity? Please be specific when using web site or publication names (example: LinkedIn, HigherEdjobs, Chronicle, personal referral, etc.). Thank you.(Open Ended Question)

Applicant Documents

Required DocumentsOptional Documents

  1. Resume
  2. Cover Letter/Letter of Application
  3. Other Document

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