Coordinator – Information Technology

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Posting Details

Position Information
Position Title	Coordinator – Information Technology
Department	Information Technology
Position Category	Staff – NonClassified
Job Summary	Provide administrative, technology and project support for the activities of the Office of the Chief Information Officer and the Information Technology department as directed.
Duties and Responsibilities	• Provide administrative, technology and project support for the daily activities of the Office of the Chief Information Officer (CIO) and the Information Technology (IT) department. • Serve as the primary point of contact for the Office of the CIO, responding to and managing inquiries from faculty, staff, students, and outside parties. • Coordinate and implement various projects as assigned, including department and college-wide strategic initiatives and various presentations and communications. • Assist CIO in maintaining IT Budget and provide budget related reports and documents to CIO, the IT leadership team, and others within IT as needed. • Maintain copies of all active IT contract documents and monitor, track and provide renewal oversight and management. • Maintain copies of all software and hardware maintenance agreements, and monitor, track and provide renewal oversight and management. • Assist with tracking and monitoring IT department priorities. • Using the College’s reporting tool (Argos) and operational data system (ODS), coordinate the development of reports to support the IT department as directed by the CIO. • Develop and maintain an operational understanding of the functionality of the Banner system, and proficiency in the purchasing function of Banner. • Under the direction of the CIO, develop annual report cycles and strategies to support assessments related to IT initiatives and services. • Serve as liaison between the IT department, and appropriate departments and committees as directed. • Serve as liaison representing CIO between Deans, Directors and other departments to gather information to appropriately respond to student issues/concerns reaching the CIO. • Actively participate in information exchanges with representatives of other college departments to promote IT initiatives and activities. • Update and develop IT web/portal pages as directed. • Assist the CIO with disseminating information to the IT department as directed, including development of a regular departmental newsletter. • Coordinate on-boarding of new IT employees. • Assist IT staff with necessary procedures and supporting documentation for business training and travel, in-state travel, and other related activities. • Become familiar with all appropriate state and college policies related to activities conducted within IT, to include but not limited to: state and college purchasing, travel and personnel. • Demonstrate a commitment to the philosophy and mission of a comprehensive community college. • Work collaboratively in a diverse, inclusive and student-centered environment, and with students of various learning styles, cultures, identities, and life-experiences. • Other related duties as assigned.
Minimum Qualifications	• Associate’s degree in business, information technology or related field required; Bachelor’s degree preferred. • Extensive experience with Microsoft Office applications, including Excel, PowerPoint, Word and Outlook, required. • Excellent analytical, organizational and communication skills required. • Strong interpersonal skills and the ability to work effectively and collegially with students, faculty, administrators, colleagues and outside parties required. • Positive, proactive approach to work required. • Ability to maintain high level of confidentiality required. • Ability to work independently on multiple assignments and to work collaboratively within a team required. • Able to maintain a professional demeanor at all times, especially dealing with sometimes difficult people required. • Must be detail oriented and self-starting with the ability to make sound judgments in a variety of situations required. • Excellent ability to problem-solve within large institutions/systems is required. • Clear desire to serve students and deliver on the mission of the Community College of Rhode Island required.
Preferred Qualifications	• Bachelor’s degree preferred. • Higher education experience preferred, with particular preference given to experience in an Information Technology role or in an Information Technology department. • Experience with integrated application software, such as Banner, preferred. • Knowledge of reporting software (such as Argos) preferred. • Experience with an HTML editor for web page development preferred. • Knowledge of higher education principles, practices, and procedures preferred. • Knowledge of higher education law, including FERPA, Clery Act and Title IX preferred.
Reports To	Chief Information Officer
Campus Location	Initially located at the Warwick Campus
Work Schedule	Calendar
Shift, Days, and Additional Work Schedule Information	35 hours per week; non- standard
Full-time/Part-time	Full-Time
Permanent/Limited Position	Permanent
Benefits	Yes
Name of Bargaining Unit Union	CCRIPSA
Pay Grade	PSA 10
Salary Range	Salary range begins at $41,463
Additional Salary Information	Salary commensurate with education and experience
Civil Service List position	No
Licenses, Tools and Equipment	Personal computer hardware and software, as well as peripherals. Must have access to and use of own transportation.
Environmental Conditions	This position is not substantially exposed to adverse environments.
Desired Start Date
Position End Date (if temporary or grant)

Posting Detail Information
Number of Vacancies	1
Application Open Date	02/05/2019
Application Close Date (includes the grace period)	02/26/2019
Open Until Filled	No
Comments	The Community College of Rhode Island is the state’s only public comprehensive associate degree-granting institution. We provide affordable open access to higher education at locations throughout the state. Our primary mission is to offer recent high school graduates and returning adults the opportunity to acquire the knowledge and skills necessary for intellectual, professional and personal growth through an array of academic, career and lifelong learning programs. We meet the wide-ranging educational needs of our diverse student population, building on our rich tradition of excellence in teaching and our dedication to all students with the ability and motivation to succeed. We set high academic standards necessary for transfer and career success, champion diversity, respond to community needs, and contribute to our state’s economic development and the region’s workforce. Our college is committed to creating an equitable and inclusive work environment that supports the success of all our employees. We believe that employees who feel valued and respected will create policies, programs, practices and services to effectively meet the needs and exceed the expectations of our increasingly diverse student population. We are committed to hiring and retaining diverse, culturally competent staff members at all levels of our college who not only reflect the demographics of our state but also continue to deepen their skills and competencies to serve our community. As a part of CCRI’s commitment to an inclusive, engaged, and productive workforce dedicated to the mission of the institution and success of our students, the college is seeking a collaborative, people-focused, and creative thought leader in organizational effectiveness and employee development to join our Institutional Equity & Human Resources team. The Associate Director is responsible for overseeing initiatives, projects, and programs that promote employee recruitment, development, engagement and satisfaction, and that directly contribute to the college’s mission, organizational health, and institutional effectiveness. We encourage candidates to apply who have demonstrated capacity to create inclusive work environments, work effectively on increasingly diverse teams, and serve our diverse community.
Special Instructions to Applicants	The closing date to apply for this position is 2/22/2019. This date includes a five-day grace period. Application materials will not be accepted after 11:59pm EST on 2/22/19. To apply for this position, complete CCRI’s online application, and attach a cover letter and resume. You do not need to complete the ‘Education History’ or ‘Employment History’ sections within the application if you are attaching a resume that includes the same information. Please include name and contact information for three references within the application. Finalists will be required to provide official college transcripts. If you need assistance with the online application process, please contact Human Resources at 401-825-2311. TTY: 401-825-2313.

Supplemental Questions

Required fields are indicated with an asterisk (*).

* Do you have a minimum of an Associate’s degree in business, information technology or related field?
- Yes
- No
* Please list your degree(s) earned:(Open Ended Question)
* Do you have extensive experience with Microsoft Office applications, including Excel, PowerPoint, Word and Outlook?
- Yes
- No
* Do you possess excellent analytical, organizational and communication skills?
- Yes
- No
* Do you have strong interpersonal skills and are you able to work effectively and collegially with students, faculty, administrators, colleagues and outside parties?
- Yes
- No
* Do you possess a positive and proactive approach to work?
- Yes
- No
* Are you able to maintain a high level of confidentiality?
- Yes
- No
* Are you able to work independently on multiple assignments and to work collaboratively within a team?
- Yes
- No
* Are you able to maintain a professional demeanor at all times, especially dealing with sometimes difficult people?
- Yes
- No
* Are you detail-oriented and self-starting with the ability to make sound judgments in a variety of situations?
- Yes
- No
* Do you possess an excellent ability to problem-solve within large institutions/systems?
- Yes
- No
* To improve CCRI’s advertising strategy, please let us know where you FIRST learned of this job opportunity? Please be specific when using web site or publication names (example: LinkedIn, HigherEdjobs, Chronicle, personal referral, etc.). Thank you.(Open Ended Question)

Applicant Documents

Required Documents

Cover Letter/Letter of Application
Resume

Optional Documents

Other Document

CCRI is an Equal Opportunity / Affirmative Action Employer.

CCRI recognizes that diversity and inclusivity are essential to creating a dynamic, positive and high-performing educational and work environment and to helping prepare our students for lifelong success. We welcome applicants who can contribute to the College’s commitment to excellence created by diversity and inclusivity.

CCRI prohibits discrimination, including harassment and retaliation, on the basis of race, color, national or ethnic origin, gender, gender identity or expression, religion, disability, age, sexual orientation, genetic information, marital status, citizenship status or status as a protected veteran. Inquiries or complaints concerning discrimination shall be referred to the College’s Associate Vice President of Institutional Equity & Human Resources, Elizabeth Canning, ecanning@ccri.edu.

The Jeanne Clery Act requires institutions of higher education to disclose campus policy statements and crime statistics. Our annual report is available here: http://www.ccri.edu/campuspolice/clery/report/